Everyone agrees that people make the difference in building successful companies, yet we don’t always see human capital oversight on board or committee agendas. Many corporate directors will admit that CEO succession is a board duty that often gets pushed aside, and that attitude seems to trickle down to the board’s oversight of talent recruitment, employee development, and corporate culture.
In this episode, Michael Steib, CEO & director with XO Group Inc. and outside board member with Ally Financial, shares how boards and management should approach discussions of human capital—and how that can translate to bottom-line success. Sitting on both sides of the board table, Steib discusses his perspective as a CEO and as a sitting director. His philosophy for creating “productive conflict” is not only a tenet at his company but in the boardroom as well.