Crisis Management: Lessons From United Airlines, Equifax & HealthSouth

The past few years have provided corporate boards with several crisis scenarios to learn from. While incidents like United Airlines, Equifax and HealthSouth each stem from a different root cause, the board’s best defense against these corporate debacles is the same—to have an effective crisis management plan in place.

Board veteran Betsy Atkins, who has served in board and leadership positions at nearly 30 companies, joins host TK Kerstetter to impart her crisis management expertise gleaned throughout her extensive career.