How do I access the event?

The event will be accessed via livestream on this website on Sept. 23-24 and hosted on-demand for 30 days following the live event. Visit the Event Access page to login and view the sessions and event resources.

How do I login?

Use the login credentials created at checkout when registering for the event or your CBM Institute membership account. Please use your personalized password or click the “lost password?” link to reset.

I didn’t receive the password reset email.

If you’re having trouble resetting your password, please email us at and we will reset it manually.

I can’t attend live. How do I access the event recording?

Video recordings of each session will be posted to this website for 30 days following the live event. We will notify all registered attendees when the videos are available.

How do I obtain CPE credits?

Participants may earn up to a maximum of 8 CPE credits based on sessions participated in live; Field of Study: Business Management & Organization

Attendees must participate in poll questions throughout the live broadcast to prove attendance and complete post-event evaluation.

Please note that this is a Group Internet Based offering. The program level of this session is basic with no prerequisites or advance preparation required.

How many ACCD credits will I receive for attending?

Attendees will earn 12 credits towards their next level of Professional Director credentials. To earn American College of Corporate Directors Professional Director status, a member must accumulate a set number of credits earned by attendance at certain ACCD and Corporate Board Member programs and events. Learn more at 

Peer Exchange and Breakouts

The Peer Exchange on Thursday and Breakout Sessions on Friday will be hosted outside of this website in Zoom Meetings.

How do I access the Peer Exchange?

Attendees were asked to select a peer exchange during registration and sent a calendar invitation to their chosen session. If you did not receive a calendar invite or want to change sessions, please email

How do I access a breakout session?

Breakout sessions were not pre-assigned. Attendees can select from 3 topics during each breakout session time. The session options and specific Zoom meeting links can be found on the Livestream page or in the Day 2 calendar invitation.

Livestream Troubleshooting

The video hasn’t started yet.

Please refresh the page or try another browser. We recommend using the most up-to-date version of Google Chrome or Microsoft Edge. Clearing your cache can also resolve loading issues.

Still having issues? Please contact us at for an alternative way to access the stream. 

I can’t hear the audio.

You may need to press “tap to unmute” over the video to start the audio and check the blue volume bar on the video to confirm it is turned up.

Please also check your personal device audio settings to confirm you are using the correct audio source and have the volume on.