Chipotle Lawsuit Shows Boards Importance Of Transparency And Customer Feedback
Failure to address customer dissatisfaction can be costly, and erode trust in brand value. Here’s what directors can learn from Chipotle’s missteps.
Failure to address customer dissatisfaction can be costly, and erode trust in brand value. Here’s what directors can learn from Chipotle’s missteps.
What’s the real skinny on generative AI? We got some smart people in a room, turned off the tape recorders and asked them. Here’s a bit of what they had to say.
At the recent Boardroom Summit, Enron’s former CFO offered directors a stark reminder of what can happen when they take their eye off risk.
If Microsoft shareholders vote in favor of Bitcoin investing, how many other companies will follow? Some questions to consider.
Even the most experienced boards can fall into traps that lead to suboptimal decisions. These strategies can help boards stay aligned.
At CBM’s recent Boardroom Summit, veteran directors reminded boards to prioritize flexibility and preparation over perfect planning.
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