Companies need to find ways to deliver personalized customer experiences while preserving security and trust.
As pressure mounts for companies to end business shutdowns and begin operating as close to normal as possible, directors need to be aware of their risk.
Businesses may feel compelled to focus on the short term, but given stakeholder interest, putting off long-term ESG initiatives could cause irreparable harm.
As the unprecedented outbreak of Covid-19 continues to take its toll, the virus may also pose a special strain of threat capable of breaching directors’ duty of loyalty.
Increasing complexity of the rules and regulations, emerging risk and a lack of formal metrics for measuring the effectiveness of compliance programs are all contributing to rising director anxiety.
In order to perform their essential oversight duties, directors need to understand the problems their executives are focused on solving as they chart a course from crisis to recovery.