Stadium performers are famous for tightly structuring their performance days, scripting everything from the time they wake up until after the performance to ensure that they arrive at the big moment with the most energy possible. That’s a formula you can follow.
The most effective strategy in business is getting short shrift in the boardroom, says best-selling author Fred Reichheld, the father of the Net Promoter Score. To truly compete—and build a company with lasting value—directors must refocus attention on the one person that drives everything else: the customer. Here’s how.
Winners will be presented during the 19th annual Boardroom Summit and Peer Exchange on September 13 at the Marriott Marquis in Times Square, New York.Â
The best boards serve as advisers, mentors, watchdogs—and yes, critics—offering invaluable insights and effective oversight as the situation demands. Today’s disruptions make the job even more imperative. We asked veteran CEO, chairman and lead director Fred Hassan for tips on how boards can get better—and stay that way.
Two Harbors Investment director Stephen Kasnet shares thoughts on the importance of good, open communication on the board—particularly now.
Doing their reading, monitoring hotlines and getting out in the field will help directors stay on top of culture.
Chief Executive Group exists to improve the performance of U.S. CEOs, senior executives and public-company directors, helping you grow your companies, build your communities and strengthen society. Learn more at chiefexecutivegroup.com.
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